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Analytics Dashboard

Gain an instant overview of your Conversational AI performance and make informed decisions using the “Analytics” dashboard. Follow these simple steps to efficiently customize the Analytics dashboard.

Step-by-Step Guide​

On the left-hand menu, click on "Analytics" to access the Analytics dashboard.

Analytics Dashboard

Select the Project​

Use the "Project" dropdown at the top of the dashboard to select the specific project you want to analyze.

Choose a Dimension​

Click on the "Select a dimension" dropdown to filter your data by specific properties such as Users, User Demographics, Device Type, Digital Humans, or other properties that are important to you.

Remember: The entire Analytics page will be filtered based on the dimension selected!

Set the Date Range​

Use the date dropdown on the right to choose between “Last 7 Days” or “Last 30 Days” to view data within the selected timeframe.

Access the Metrics Catalog​

Click on the settings gear icon next to “Dashboard” to access the “Metrics Catalog”.

Select Metrics to Display​

In the “Metrics Catalog”, check the boxes for the metrics you want to display on the Analytics page. Available metrics include:

  • Language Match
  • User Sentiment
  • Toxicity
  • Gender Bias
  • Cost
  • Number of Failed Requests
  • Number of Input Tokens
  • Number of Output Tokens
  • Number of Requests
  • Latency (ms)
  • Total Tokens

Metrics Catalog

View and Analyze Data​

Once you have selected your metrics, they will be displayed on the Analytics dashboard. You can now analyze your data based on the chosen filters and dimensions.